F.B. Merchant Requirements


1. Detailed description of goods and services

FruitiBeauty is a business in the fashion industry that sells apparel.

2. Delivery Policy

You can view the delivery/shipping policy under: https://fruitibeauty.net/pages/shipping-policy. Subject to availability and receipt of payment, requests will be processed and shipped within 15-35 days and confirmed by way, tracking code, or the "Arrive" app for customers in the US or Canada.

3. Export Restriction

The offering on this website is available to all countries.

4. Return and refunds Policy

The provision of goods and services by FruitiBeauty is subject to availability. In cases of unavailability, FruitiBeauty will refund the client in full within 30 days. Cancellation of orders by the client will attract a 9% administration fee. View the Refund policy here: https://fruitibeauty.net/policies/refund-policy 

5. Customer Privacy policy

FruitiBeauty shall take all reasonable steps to protect the personal information of users. For the purpose of this clause "personal information" shall be defined as detailed in the promotion of Access to information Act 2 of 2000 (PAIA).The PAIA may be downloaded from https://cisp.cachefly.net/assets/articles/attachments/03569_promofaccestoinfoact2.pdf. View our Privacy policy here:https://fruitibeauty.net/policies/privacy-policy

6. Payment Options accepted 

Payment may be made via Visa, MasterCard, Diners, or American Express Cards or by bank transfer into the FruitiBeauty bank account, the details of which will be provided on request.

7. Card acquiring and Security

Card transactions will be acquired for FruitiBeauty via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no card Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer Details separate from card details

Customer details will be stored by FruitiBeauty separately from card details which are entered by the client on DPO PayGate's secure site. For more detail on DPO PayGate refer to www.paygate.co.za

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time presenting payment options to the cardholder is South Africa. Transaction currency is (ZAR).

10. Responsibility

FruitiBeauty takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of Domicile 

This Website is governed by the laws of South Africa and FruitiBeauty chooses as its domicilium citandi et executandi for all purposes under this agreement, wether in respect of court process, notice, or other documents or communication of whatsoever nature. Postal Address: 7925

12. Variation

FruitiBeauty may, in its sole discretion, change this agreement or any part thereof at anytime without notice.

13. Company Information

This website is run by FruitiBeauty (Sole Trader) based in South Africa trading as FruitiBeauty, with registration number N/A and owner, Paul Mentzner.

14. FruitiBeauty Contact Details

Company Physical Address: 7 Scott Rd, Observatory, WC

Email: fruitibeautybiz@gmail.com

Telephone: N/A

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